Federal Trade Commission Consumer Response Center 600 Pennsylvania Avenue, NW Washington, DC 20580 Subject: Complaint Against Google Services for Unfair and Deceptive Trade Practices Regarding Google One/Google Photos Subscription To Whom It May Concern, I am filing this complaint against Google LLC for what I believe constitutes an unfair and deceptive trade practice in violation of the Federal Trade Commission Act, 15 U.S.C. §§41-58. On [insert date], I attempted to use a valid $10 Google Play redeem code to pay for my Google One / Google Photos storage subscription ($9.99/month). Despite the balance being sufficient to cover the charge, Google’s payment system rejected my payment and would not allow me to apply my redeem code toward the storage subscription. Google did not clearly disclose to me prior to redemption that Google Play balance funds may be restricted from use on subscriptions such as Google One storage. This creates a misleading and unfair situation in which consumers...